Where do you ship?
We currently ship within the United States only.
How long does shipping take?
Orders ship from our U.S. distribution partners and typically arrive in 3–7 business days. You'll receive a tracking number by email as soon as your order ships.
Do you offer free shipping?
Yes — orders over $35 ship free within the U.S.
What is your return policy?
You can return unopened items within 30 days of delivery. See our Shipping & Returns page for details.
My order arrived damaged. What should I do?
Contact us within 7 days of delivery with your order number and a photo, and we'll make it right with a replacement or refund.
How can I reach you?
Email Lordofpets1@gmail.com or call (949) 992-7466, Monday–Friday, 9am–5pm PT. You can also use our contact form.